1. Who is the data controller?

Lucasgiordani of Salese Antonio is responsible for this privacy policy. This document refers to this legal entity with the terms "us" And "There". You can contact us at the address indicated at the bottom of this Privacy Policy.

2. What information we collect and why?

2.1. To manage your purchases, provide services (such as customer support) and satisfy other requests

2.1.1. Orders, shopping in the shop and account

Online, when you buy an article through one of our websites, we collect your name and the name of the company (in the event that the customer is a small company), the complete and/or separate billing address, the address e -mail, the items ordered and returned, the information on delivery, the invoice information and other data relating to the fulfillment of the order. We will also collect data on the use of your vouchers (eg, validity and amount) or gift vouchers. In addition, we collect the data you choose to provide us in additional fields, such as the date of birth and the phone number.

We use these data because it is necessary to conclude, perform and manage the purchase and order. In some cases, the information requested may be mandatory. If you do not provide us with a name and a delivery address, we will not be able to deliver the items you order.

During the purchase process, you will be presented to set up a personal account. If you choose to set up an account, we will ask for more information as a personal password to be set, the date of birth and enrollment in commercial communications.

2.1.2. Customer Service and other requests

We also collect data to answer your questions by phone, by post, by e-mail or online via a chatbot or an online form. In this case, we will ask you to provide only the data necessary to manage your request (to manage our contractual relationship with you and/or respect a legal obligation). For example, if you contact us about the return of the items, we could ask you for the date and the purchase location, or information on your decision to return the items.

When you interact with a chatbot (automatic messages) we also record your answers and how to interact in the chat, and we will keep the data relating to the device you used. Depending on the chatbot platform and with your permission, we can collect data on the device such as: IP address, username on social media, time zone, country and localization data with GPS. The platform that provides the chatbot can also collect some of these data. For example, if the chatbot is provided on Facebook, even Facebook can collect your user data. We also collect other information in relation to the fulfillment of your request, such as the content of the chat.

We can process these data because they are necessary to manage our contractual relationship with you in the event that your request is related to an order or because we have a legitimate interest in helping you and thus improve our services.

2.1.3. Terms, conditions or information (and any changes)

We are required by law to inform you (of any changes) of the terms and conditions and information that apply to the relationship we have with you. In order to comply with these legal obligations, we can use your contact details, such as the e-mail address, to inform you.

2.1.4. Checks to prevent fraudulent credit card uses or excessive reimbursements on credit card

If you want to pay for your order with a credit card, a credit check will be performed to verify that your personal data is not associated with fraudulent use of the credit card. For this purpose, our payment service provider will use your name and details of your bank account. We do not collect information relating to the payment tool used by you, e.g. credit card information. This information is processed exclusively by our payment service provider and by payment tools suppliers based on rigorous information security guarantees. We provide for this check to protect our legitimate corporate interest to prevent fraud and financial losses, or to comply with our legal obligations.

2.1.5 Payments with Klarna

If you buy with Klarna you receive your order immediately and pay in 3 installments. Act that the installments will be transferred to Klarna Bank AB (Publ), to related subjects and their postponearies, and who authorizes this transfer.

2.2. To maintain our relationship with you through marketing (digital) and social listening initiatives

2.2.1. Newsletter, promotional communications or clickable links in an e-mail

If you provide your consent or if we have a legitimate interest to do it, we will collect your e-mail address and/or your mobile number and/or your postal address to send you our newsletter and other commercial messages. In addition, we will retain a chronology of the e-mail and SMS messages that we have sent and register what you do with these messages (for example, if you open them or click on their content). You can cancel the registration at any time via the "Cancel registration" or "renunciation" button under each e-mail, or requesting us to do so through the contact details indicated below or in the relative commercial message.

2.2.2. Personalized experience and improvement of online experience

When you visit our websites, we will insert cookies, pixels and other digital tools with similar features ("cookies") On your browser or on your device, to allow us to get better and customize your experience with us and our communication and marketing activities aimed at you.

Our use of cookies, pixels and other digital tools with similar features is described in greater detail in our cookie information.

2.2.3. Personalized targeted advertising

Based on your online and offline purchasing history, your behavior on websites (visited pages, clicked links) and your interaction with chatbots, we will set up and manage your personal digital marketing profile to make sure that you show only advertising that can best adapt to your personal taste. This type of advertising is called targeted advertising. Our targeted advertising is more effective, the greater the satisfaction of our (potential) customers.

To show you targeted advertising, we can also combine your data profile with customers who have a similar profile.

To support our targeted advertising, we use a data management platform (data management platform, "Dmp”).

In the DMP, information is collected on how our consumers respond to our products, our brand and to our advertising. This information is collected by different sources available to us offline, online and on the mobile network, for example when you visit our website. In addition, they are integrated with information collected by others, such as data relating to local weather conditions. On the basis of this information, our DMP can help our marketing teams find and define relevant segments of the online audience for direct marketing campaigns in order to reach them best, inside the digital channels of Lucasgiordani of Salese Antonio And beyond. If your digital marketing profile is part of these segments, you can receive our advertising tailor -made for the interests of the segment in which we have positioned you, via Facebook, Google channels, online channels of the so -called affiliated parts and other online offices and materials and offline; This type of advertising is called targeted advertising.

We can also use the data for retargeting by showing you a targeted advertising on a third party website connected to an event on our website, for example a specific purchase that has been abandoned.

In addition, Facebook, Google and other online operators can independently record your use of our advertisements. It is recommended to read the privacy information of these third parties as we are not responsible for the personal data that process for their purposes.

You can ask us to remove your digital marketing profile by sending us an e-mail to the contact e-mail address indicated below.

We use your data for targeted advertising only if you have provided your consent to the positioning of cookies and the collection of personal data through the cookie. Our use of cookies, pixels and other digital tools with similar features is described in greater detail in our cookie information.

We collect the information necessary to allow you to participate in the activity and manage our contractual relationship with you, as a name and e-mail. The personal data collected by us in the context of a prize extraction, a competition or a seasonal promotion or other promotion can be subject to further privacy information.

In principle, we get your personal data directly from you. However, in some cases we get personal data such as your preferences and purchase activities, for example, through publicly available databases or our digital marketing activities and partners when they share information with us. Consult section 2.2.3 below for more information.

2.2.5. Social listening

If you actively communicate on us or our social media brands, we collect a copy of your communication. For example, if you use #lucasgiordani in relation to one of our articles, we will keep a copy of the tweet and we could use it to increase the recognition of our brands. To allow us to do it, we entrusted to third parties the supply of social listening services. Please note that any information published or disclosed through these services will become public and could be available to other users and to the general public.

Furthermore, if you communicate personal data relating to other people to us or to our related services providers, they declare that you have the authority to do so and allow us to use personal data in accordance with this privacy information. If you choose to connect your social media account to your account Lucasgiordani of Salese Antonio (if this function is available), you will share some personal data from your social media account with us, for example, your name, e-mail address, photo, list of contacts on social media, and any other available information or that there Make available when connecting your social media account to your account Lucasgiordani of Salese Antonio. We will carry out these activities to manage our contractual relationship with you, with your consent or if we have a legitimate interest.

2.4. To improve our services and articles

We treat your personal data in order to identify tendencies of use and personalized content (e.g. article, recommended measures) on websites. The information we get is used to further improve our services and articles, for example to create and design our new collection, or to make improvements to the current collections in order to satisfy your expectations.

For example, if you actively communicate on us or on our social media brands, interact with our chatbot or with our customer service, we can use your contribution to improve our services and articles. We will carry out this activity in cases where we have a legitimate interest in doing it.

2.5. In relation to a sales or commercial transaction

We can share your personal data with third parties as part of a reorganization, merger, sale, joint venture, assignment, transfer or other provision of all or part of our activity, our assets or capital (also in relation to bankruptcy or similar procedures ). These third parties may include, for example, a buyer and consultants. We will carry out this activity in cases where we have a legitimate interest in doing it.

2.6. To manage and improve the functionality of our websites

When you visit our websites, we will place cookies, pixels and other digital tools with similar features ("cookies") on your browser or device that allow us to improve the design and functioning of our websites, the reactivity of our chatbots and Enable the technical and functional management of our websites (including maintenance of information security), for example by identifying parts of the websites with low latency. We will carry out this activity in cases where we have a legitimate interest in doing it. Our use of cookies, pixels and other digital tools with similar features is described in greater detail in our cookie information.

2.7. To create other corporate purposes

Where necessary, we could use your personal data to manage security and fraud, for example, to detect and prevent computer attacks or attempts to commit identity theft. In addition, we can use your personal data to protect our rights and defend ourselves from legal causes and to respond to legal and regulatory obligations, such as requests from public and government authorities. We carry out these activities to respect a legal obligation or because we have a legitimate interest.

3. Use by minors

Please note that our websites are not aimed at people under the age of sixteen (16) years. We ask not to publish comments or content of people below that age.

4. Who has access to my personal data?

Your personal data can be consulted by our employees to the extent that this access is necessary to allow them to do their work for us. In addition, we disclose the personal data to:

   • Our third party service providers who facilitate the management of our websites, marketing initiatives (including competitions, draws and similar promotions) and other business needs, For example, data hosting, data analysis, information security and technology and supply of related infrastructures, customer service, auditing, payment service providers, marketing service providers, and other corporate purposes.

    • Other individuals with whom you choose to share your personal data, including: For example, third parties with which we collaborate or interact, including commercial partners and social media.

    • Public authorities, justice and law enforcement agencies, tax authorities and other authorities with investigative powers or public authorities pursuant to the applicable law.

5. Your rights

You have the right to ask us to:

  • Provide access to your personal data that we collect and treat,
  • rectifying or deleting personal data,
  • limit the processing of your personal data, 
  • provide an electronic copy of your personal data in order to transmit them to another company, 
  • O opposition to treatment.

To do this, you can send us an e-mail to the contact e-mail address indicated below.

If you want to give up receiving direct marketing communications, you can click on the cancellation link in the respective message. For the rights relating to cookies, read our cookie information.

You also have the right to submit a complaint to a data protection authority for your country or region or where an alleged violation of the applicable law on data protection occurs. A list of data protection authorities is available at this link: that.

8. Our contact information

Lucasgiordani of Salese Antonio 

Customer Service
Via Romagnosi 17
80014 Giugliano in Campania (NA) - Italy

For any request relating to this privacy policy:

e-mail: info@lucasgiordani.com